Innovation

Stories of trends, technology and disruption

AI on the other end of the line (but you’re not talking to a computer)

How Schwab is combining the power of its people plus advancements in generative AI to improve client service.

The sound of thinkorswim

As a blind person, Walter Donovan experiences thinkorswim with his ears, and a team of experts makes sure it sounds just right.

For thinkorswim, innovation starts with listening

How Chesley Spencer improves trading experiences for clients by listening to their needs

Got a complicated trading strategy? Jeffrey’s got you.

How engagement manager Jeffrey Giles is leveraging his deep trading knowledge and expertise to help self-directed investors at Schwab.

Stories readers loved in 2023

See our most read Main Street Stories articles from the year.

Bringing you our top podcast episodes of 2023

Take a listen to some of our best episodes of the year.

When HR goes VR

What we learned from using Roblox to build relationships and connect with new talent.

A passion for human-first design

Divya Krishnan, Schwab’s director of offer management and strategy, is helping move fintech forward by putting customer experience in the spotlight.

Power up your portfolio like an expert gamer

What we can learn about the investing mindset from video games.

Top podcast episodes of 2022

There's something for everyone in our list of episode faves—from market research to simplifying your life and improving decision making.